PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from mymurmur.com (hereinafter referred to as “store”).

my murmur creations (hereinafter referred to as "us", "we" or "our").

 

I. WHAT TYPE OF INFORMATION DO WE COLLECT?

When you visit the store, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the store we collect information about the individual web pages and products that you view. We also collect information on what websites or search terms referred you to the store, and information about how you interact with the store, referred to as automatically-collected information (hereinafter referred to as “device information”).

We collect device information by using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier;

  • “Log files” track actions occurring on the store, and collect data including your IP address, browser type, Internet service provider, referring and exit pages, as well as date and time stamps;

  • “Web beacons”, “tags” and “pixels” are electronic files that are used to record information about how you browse the store;

  • When you access the store through a mobile device, the device information may include information such as - type of mobile device used, mobile device unique id, IP address of the mobile device, mobile operating system, the type of mobile internet browser used and other diagnostic data.

 

Additionally when you make a purchase or attempt to make a purchase through the store, as part of the selling and buying process, we collect certain personal information you provide to us such as your name, address, email address, password, computer and connection information, purchase history, billing and shipping address, payment information (including credit card number, email address and phone number). Hereinafter referred to as “order information”.

Device information and order information hereinafter referred to as “personal information”.

 

II. PERSONAL DATA

 

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("personal data"). Personally identifiable information may include, but is not limited to:

  • email address;

  • first name and last name;

  • phone number;

  • address, state, province, zip/postal code, city;

  • cookies and usage data.

 

III. WHAT DO WE DO WITH YOUR INFORMATION?

We use your order information that we collect generally to fulfill any orders placed through the store, including processing your payment information, arranging for shipping and providing you with invoices and/or order confirmations.

Additionally, we use your order information to:

  • communicate with you;

  • provide and maintain the service;

  • provide customer care and support;

  • screen our orders for potential risk or fraud; and

  • when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

 

We use the device information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our store (for example, by generating analytics about how our customers browse and interact with the store, and to assess the success of our marketing and advertising campaigns).

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

 

IV. CONSENT

How do we obtain your consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to us collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 

How can you withdraw your consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us via email:

mymurmurcreations@gmail.com

 

V. DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

VI. WIX

Our store is hosted on Wix.com, Inc. They provide us with the online e-commerce platform that allows us to sell our products to you.

Your data is stored through Wix.com, Inc data storage, databases and the general Wix.com, Inc application. They store your data on secure servers.

 

VII. SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you choose a direct payment gateway to complete your purchase, then Wix.com, Inc stores your sensitive payment information (as your credit card data). The transmission of a credit card number through designated purchase forms is protected by an industry standard (SSL/TLS) encrypted connection; although no method of transmission over the Internet or electronic storage is 100% secure it is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) and implement additional generally accepted industry standards.

Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

PCI DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Wix.com, Inc Terms of Service or Privacy Statement.

 

VIII. THIRD-PARTY SERVICE PROVIDERS

We may employ third party companies and individuals to facilitate our service ("service providers"), to provide the service on our behalf, to perform service-related services or to assist us in analyzing how our service is used.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our store’s Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

 

IX. CHANGES MADE TO THIS PRIVACY POLICY

We may update / modify this privacy policy at any time, therefore you are suggested to review it frequently.

Changes and clarifications will take effect immediately upon their posting on the website and we will update the effective date located on the bottom of this page.

If we make material changes to this policy, we will notify you here and via email.

 

X. QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or require more information contact us by mail at: mymurmurcreations@gmail.com referencing Privacy Compliance Officer in the Subject.

 

EFFECTIVE: November 19th 2020.

North Vancouver, BC

my murmur creations